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Privacy Policy

This Privacy Policy describes how Novaxbet LLC ("we", "us", or "our") collects, uses, and protects your personal information when you use our sports betting platform.

1. Information We Collect

When you register and use our platform, we may collect the following types of data:

  • Personal identification (name, email, date of birth)
  • Contact information (email address, phone number)
  • Account activity (bets placed, transaction history, preferences)
  • Technical data (IP address, browser type, device, cookies)

2. How We Use Your Data

We use your data to:

  • Verify your identity and comply with legal age requirements
  • Manage your account and process transactions
  • Provide customer support and technical assistance
  • Prevent fraud and ensure responsible gaming
  • Improve our platform’s performance and user experience

3. Legal Basis for Processing

Our legal grounds for processing your data include:

  • Your consent (e.g., for marketing)
  • Contractual necessity (e.g., managing your bets)
  • Legal obligations (e.g., anti-money laundering laws)
  • Legitimate interests (e.g., platform security, analytics)

4. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes stated in this policy, comply with legal obligations, and resolve disputes.

5. Data Security

We implement strong security measures (encryption, access control, monitoring) to protect your data from unauthorized access, alteration, or loss.

6. International Transfers

Your data may be processed outside your country of residence. We ensure all such transfers comply with applicable data protection laws (e.g., standard contractual clauses for EU users).

7. Your Rights

Depending on your location (e.g., EU/EEA), you may have the right to:

  • Access your data
  • Request rectification or deletion
  • Object to or restrict processing
  • Withdraw consent at any time
  • Lodge a complaint with a data protection authority

8. Cookies and Tracking

We use cookies and similar technologies to enhance your experience and analyze traffic. You can manage your preferences in our cookie settings panel.

9. Third-Party Services

We may share data with trusted third parties such as payment processors, identity verification providers, or analytics tools, only as necessary to operate our platform.

10. Updates to This Policy

We may update this Privacy Policy occasionally. Any changes will be posted here with a revised “Last updated” date.

11. Contact Us

If you have questions about this policy, please use our contact form.

Last updated: June 8, 2025